Accurate picking and careful packing are essential parts of the fulfilment process.
Getting orders to your customers, whether they are Trade outlets or the end-user, speedily and accurately, gives you complete peace of mind. The use of barcode scanning technology throughout the operation means we are confident enough in our accuracy levels to offer a guarantee. If an order is confirmed as being sent incorrectly, Trade Counter Distribution will refund the pick/pack charges and process a replacement free of charge. For UK orders, we will arrange for collection of incorrect items and send a replacement all free of charge.
Whether your product is small format or oversize, we can provide the necessary packaging to ensure your customer receives it in perfect condition.
"I was personally very impressed with the way our orders were despatched and handled by the team. We didn't have one genuine reported error.
"I also really appreciated the value of regular despatch notifications and the constant stock reports. Little things like that make my job much more efficient and means I need to bother the warehouse with less customer enquiries related to shipments." Michelle Rudman, Avonside Publishing Ltd
